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Privacy Policy

This Privacy Policy explains how Ring Protect Limited ("we", "us", "our") collects, uses, stores, and protects your personal data.

Ring Protect Limited is a company registered in England and Wales (Company Number 16533727) with its registered office at 51 Pentagon Way, Wetherby, West Yorkshire, United Kingdom, LS22 6AU.

This Policy should be read alongside our Terms & Conditions of Sale and Returns & Refunds Policy and is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.

 

1. Who We Are

We supply protective and consumer products through our website and related services. We act as the data controller in respect of personal data we collect from you.

If you have any questions about this Policy or how we use your data, you can contact us at:

📧 hello@ringprotect.co.uk

 

2. Personal Data We Collect

We may collect and process the following information about you:

  • Name

  • Email address

  • Postal / billing address

  • Delivery address

  • Telephone number

  • Payment details (processed securely by third-party payment providers)

  • Account login details

  • Order history and transaction records

  • Information about your use of our website, including IP address, browser type, and pages visited
     

We do not store full credit or debit card details.

 

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To create and manage your online account

  • To process and fulfil orders

  • To take payment and prevent fraud

  • To communicate with you about orders, enquiries, complaints, or customer service matters

  • To comply with legal and regulatory obligations

  • To improve our website, products, and services

  • To send marketing communications where you have consented or where permitted by law
     

 

4. Lawful Basis for Processing

Under data protection law, we must have a lawful basis for using your personal data. These include:

  • Contract – where processing is necessary to perform a contract with you

  • Legal obligation – where we must comply with the law (e.g. accounting records)

  • Legitimate interests – to operate and improve our business (where these do not override your rights)

  • Consent – where you have explicitly agreed (e.g. marketing communications)
     

 

5. Marketing Communications

We may send you information about our products and services that may be of interest to you.

You can opt out of marketing communications at any time by:

We will never sell your personal data or share it with third parties for their own marketing purposes without your explicit consent.

 

6. Sharing Your Information

We may share your personal data with trusted third parties, including:

  • Payment service providers (e.g. Stripe)

  • Courier and delivery companies

  • Website hosting and e-commerce platform providers (e.g. WooCommerce)

  • Analytics and IT service providers
     

These third parties only process personal data on our instructions and are required to keep it secure and confidential.

 

7. International Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

 

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Order and transaction records: up to 7 years for accounting and tax purposes

  • Marketing data: until you withdraw consent or opt out
     

 

9. How We Keep Your Data Secure

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

Payment transactions are encrypted and handled by secure third-party payment processors. While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure.

 

10. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our website.

Cookies help us:

  • Enable website functionality

  • Remember preferences

  • Analyse website usage
     

You can control or disable cookies through your browser settings. For more information about cookies, visit www.aboutcookies.org. Please see our separate Cookie Policy for more details.

 

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting personal data.

 

12. Your Data Protection Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (in certain circumstances)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)
     

To exercise your rights, please contact us at hello@ringprotect.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: 2025

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